Shipping and Returns


All orders are processed and shipped out of Sydney, Australia within 1-2 business days. Estimated delivery times are from the date your order is fulfilled, not from the date of purchase. Please allow extra time for fulfillment and shipping during peak sale times. All Orders Come With Fully Insured Shipping.

Please see the table below for estimated shipping times.

Important International Tax and Customs Duty Information

Parcels are shipped from Australia and international orders may incur import duty. Import duty is a tax imposed by a government on goods from other countries and import duties differ for every country.

Every country has a tax threshold, which is the amount where a person begins paying taxes. Tax and duty may not apply to every international shipment, so it's best to research the tax thresholds of your country before placing your order. An import charge will be calculated when the parcel arrives in the destination country.

A parcel that incurs an import duty is the responsibility of the receiver. The receiver will be contacted to pay the duties the when the parcel arrives to the destination country. This is not a charge from Maria Nicola P/L.

Australia  - Regular Shipping 3 - 10 working days $7.95
Australia  - Regular Shipping (Orders over $99 AUD) 3 - 10 working days FREE
Australia  Express Shipping 1 - 3 working days $14.95
Australia - Express (Orders over $99 AUD)
1 - 3 working days


USA, Canada, NZ, UK, Western Europe, Singapore, Hong Kong - Worldwide Shipping 14- 20 working days $14.95
USA, Canada, NZ, UK, Western Europe, Singapore, Hong Kong - Worldwide Shipping (Orders over $99 AUD) 14- 20 working days FREE
USA, Canada, NZ, UK, Western Europe, Singapore, Hong Kong -- Express Shipping
3 - 8 working days


USA, Canada, NZ, UK, Western Europe, Singapore, Hong Kong -- Express Shipping  (Orders over  $99 AUD) 3 - 8 working days



Rest of the World - Worldwide Shipping
14 - 30 working days


Rest of the World - Worldwide Shipping (Orders over $99 AUD) 14 - 30 working days


Rest of the World - Express Shipping 5 - 15 working days


Rest of the World - Express Shipping (Orders over $99 AUD ) 5 - 10 working days




We want you to be happy with your Maria Nicola products, so if you are not satisfied, you can return the item/s for a refund or a store credit.

If you have received a faulty item – please contact us at and we will guide you through what to do next.

What you need to know to make a return if you have changed your mind:

To be eligible for a return, your item must be unused / unworn and be in original condition and packaging. Clothing needs to have tags on. Returns must be received within 30 days of purchase. Return shipping is at your own cost.

The following items are not able to be returned for change of mind: -

• Earrings

• Sale items (last chance section) / 50% off items

• Beauty products e.g., Lip-gloss

If your items do not meet these criteria, please email for advice. If items are returned outside of 30 days without our consultation, goods will be returned at customer's expense.

How you return your item/s?

1. Check that your item/s meet our criteria: -

• Unworn and in original packaging / clothing has tags attached

• Eligible for return

2. Print and complete returns form (Download form here)

3. Send to address on returns form

What happens next?

Once we receive the return, we assess the items to ensure they meet our return criteria. When they do, we will email you your refund or Store Credit details in the form of a discount code. This store credit can be used on future orders by copying the code to the DISCOUNT CODE box during the checkout process. In the event that a credit code,  Sparkle dollars and currency were used,  credits and sparkle dollars will be refunded first.

Other things you need to know about returning items.

Store credit must be used in one order. Store credit is valid for 24 months. Store credit cannot be used towards shipping. Returns are processed within 14 days.

N.B. If you wish to use your store credit with another offer, please email us at